Privacy Policy | Front Screen

1. Who we are

Front Screen provides an external security checking service for internet-facing assets. The service is intended to help users review the external security posture of systems they own, operate, or are expressly authorized to assess.

Privacy and support contact: support@front-screen.com

2. Information we collect

Account information such as name, email address, authentication provider, and basic profile details.
Login and session information needed to authenticate users and help secure accounts.
Security-check inputs and outputs, including submitted IP addresses, domains, subnets, scan settings, timestamps, generated findings, and stored scan history.
Technical and usage information such as browser or device metadata, approximate IP-derived context, request logs, and operational diagnostics used to keep the platform secure and functioning properly.
Support, billing, and administrative records if you contact us or use paid features.

3. How we use information

To provide the service, run requested checks, and display results and reports.
To create and manage accounts, authentication flows, and user sessions.
To store scan history, improve usability, troubleshoot incidents, and monitor service health.
To send transactional messages such as verification codes, password reset emails, and important service notices.
To detect abuse, protect our platform, investigate suspicious activity, and enforce our terms.

4. Legal basis and user responsibility

By using Front Screen, you represent that you are checking systems that you own, operate, or are otherwise authorized to assess. We process submitted data to provide the requested service, maintain account functionality, and protect the platform from misuse.

5. Sharing of information

We do not sell personal information. We may share information with service providers and infrastructure partners that help us operate the platform, such as hosting, email, authentication, analytics, monitoring, and payment-related providers, but only to the extent reasonably necessary for service delivery, security, compliance, or operations.

We may also disclose information if required by law, to respond to valid legal process, or to protect our users, our systems, or third parties from fraud, abuse, or security threats.

6. Retention

We retain account records, scan history, and related operational logs for as long as reasonably necessary to provide the service, maintain security, resolve disputes, comply with legal obligations, or enforce our agreements. Retention periods may vary depending on the type of data and the nature of the account or service plan.

7. Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your choices

You may contact us to request access, correction, or deletion of account-related personal information, subject to applicable law and our legitimate operational or legal retention needs. Some requests may require us to verify your identity before acting.

For deletion-related requests, please also see our Data Deletion page.

9. Updates to this policy

We may update this Privacy Policy from time to time. The latest version published on this page will apply from the date it is posted.